Contacting Support

Support is available to customers who have purchased a commercial version of Doctor Web products. Visit Doctor Web Technical Support web site at http://support.drweb.com/.

If you encounter any issues installing or using company products, take advantage of the following Doctor Web support options:

Download and review the  latest  manuals  and  guides  at http://download.drweb.com/
Read    the    frequently    asked    questions    at http://support.drweb.com/
Look for the answer  in   Dr.Web  knowledge  database  at http://wiki.drweb.com/
Browse the Dr.Web official forum at http://forum.drweb.com/

If you have not found solution for the problem, you can request direct assistance from Doctor Web Technical Support by filling in   the web-from  in  the   corresponding  section  of   the  support  site  at http://support.drweb.com/.

For regional office information, see the Doctor Web official web site at http://company.drweb.com/contacts/moscow.