Pausing and Cancelling Subscription

If you use the subscription-based license, you can pause your subscription for a set period of time or cancel the subscription using Google Play.

Pausing your subscription

The subscription will be paused once the current billing period ends. The license will be valid until the subscription is paused.

To pause your subscription

1.Open the Play Store app.

2.Tap your Google profile icon in the top-right corner of the screen.

3.Select Payments & subscriptions > Subscriptions.

4.In the subscription list, select Dr.Web.

5.On the Manage subscription screen, select Pause payments.

6.Set the time period to pause payments.

7.Confirm that you want to pause the subscription.

You can resume your subscription at any moment before the end of the set time period to pause payments.

To resume your subscription

1.Open the Play Store app.

2.Tap your Google profile icon in the top-right corner of the screen.

3.Select Payments & subscriptions > Subscriptions.

4.In the subscription list, select Dr.Web.

5.On the Manage subscription screen, select Resume.

6.Confirm that you want to resume payments.

Cancelling your subscription

When you uninstall Dr.Web, your subscription won't cancel.

After you cancel your subscription, the license will be valid until the current billing period ends.

To cancel your subscription

1.Open the Play Store app.

2.Tap your Google profile icon in the top-right corner of the screen.

3.Select Payments & subscriptions > Subscriptions.

4.In the subscription list, select Dr.Web.

5.On the Manage subscription screen, select Cancel subscription.

6.On the Would you rather pause your subscription? screen, tap No.

7.On the What's making you cancel? screen, select any option and tap Continue.

8.On the Cancel subscription? screen, confirm action.