Installing via Personal Installation Package

Installation via the command line

To start the installation of Dr.Web using the command line, go to the folder where the installation file is located, then enter the executable file name enter the executable file name (drweb_ess_windows_<Station_name>.exe) using the needed command line options.

The full list of command-line parameters can be found in Appendix A.

Installation in wizard mode

1.Run the installation package received from the administrator. Dr.Web Installation Wizard window will appear.

Note

If there is any anti-virus software installed on the computer, the Installation Wizard will attempt to remove it before starting the installation. If the attempt fails, you need to remove the current anti-virus software manually.

Figure 3. Installation Wizard

2.Click Next.

3.On the next step, specify the full path to the public key (drwcsd.pub) or to the certificate .pem, residing on your computer.

4.You can adjust parameters of connection to the central protection server. To do that, click the corresponding link and make required changes in the open Connection parameters.

Note

It is strongly recommended not to change the parameters without approval of your anti-virus network administrator.

Figure 4. Central Protection server connection settings

Note

For details on parameters for connection to the central protection server, contact the administrator.

In the Central protection server field, specify the network address of the server, from which Dr.Web is to be installed. This field is automatically filled in with parameters of the server on which the installation file has been created.

To enable manual authorization on the server, enable the corresponding check box. After that, specify the following authorization parameters:

Identifier of the workstation on server;

Password to access the server.

In this case, the workstation does not require manual approval of the administrator to get access to the server.

Note

When installing Dr.Web using the installation file created in Dr.Web Control Center, the Identifier and Password entry fields are filled in automatically if you selected the manual authorization option.

From the Compression and Encryption drop-down lists, select the required modes of transferring traffic between the server and Dr.Web.

To save the changes, click OK, then click Next.

Note

If the attempt to establish connection fails, follow the link to check network parameters and/or try to connect to the server again by clicking the corresponding button.

5.After the connection is established, the window opens notifying you that the product is ready to be installed. To start installation with the default parameters, click Install.

To select components you want to install, specify the installation path, and configure other settings, click Installation parameters. The option is meant for experienced users.

6.If you selected Install at the previous step, go to the description of step 8. Otherwise, the Installation parameters window opens.

On the Components tab, Dr.Web components to be installed are listed.

Select the check boxes next to those components that you want to install. By default, all components, except for Dr.Web Firewall, are selected.

7.On Installation path tab you can specify the installation folder for Dr.Web Agent for Windows. By default, it is installed into the Dr.Web folder in the Program files folder on the system disk. To change the installation path, click Browse and specify the necessary folder.

8.On Advanced options tab you can configure the additional installation settings.

Figure 5. Installation Wizard, additional settings

If required, enable the Register Dr.Web Agent in the system list of installed software option. This option also allows to remove Dr.Web by the means of standard Windows tools.

To save the changes, click OK, then click Install.

9.Installation of Dr.Web starts. No user action is required.

10.Once the installation is complete, you are prompted to restart the computer. Click Restart now.

BFE service error while installing Dr.Web

Several Dr.Web components require the BFE (Base Filtering Engine Service) running. In case this service is absent or damaged, the installation of Dr.Web will not be possible. The damage or the absence of BFE service may indicate the presence of security threats on your computer.

If the attempt of Dr.Web installation has ended with error, do the following:

1.Scan workstation’s system using the CureNet! utility by Doctor Web. You can ask for demo version of the utility (diagnostics without curing function) at https://download.drweb.com/curenet/.

Visit https://estore.drweb.com/utilities/ to get acquainted with terms of use and price of the full version.

2.Restore BFE service. To do this, you can use the Windows firewall recovery utility (for Windows 7 and later). You can download the utility from Microsoft website: https://support.microsoft.com/en-us/help/17613/automatically-diagnose-and-fix-problems-with-windows-firewall.

3.Run Dr.Web installation wizard and perform the installation according the instruction described above.

If the problem continues to appear, address to Doctor Web technical support.