Technical Support

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If you encounter any issues installing or using company products, before requesting for the assistance of the technical support, take advantage of the following options:

Download and review the latest manuals and guides at https://download.drweb.com/doc/.

Read the frequently asked questions at https://support.drweb.com/show_faq/.

Browse the Dr.Web official forum at https://forum.drweb.com/.

If you have not found solution for the problem, you can request direct assistance from Doctor Web company technical support by one of the following ways:

Fill in the web form in the corresponding section at https://support.drweb.com/.

Call by phone in Moscow: +7 (495) 789-45-86.

Refer to the official website at https://company.drweb.com/contacts/offices/ for regional and international office information of Doctor Web company.