Resolving an Error of BFE during Dr.Web Agent for Windows Installation

For operation of some components of Dr.Web Anti-virus for Windows, Base Filtering Engine (BFE) service must be running. If this service is missing or damaged, Dr.Web Agent for Windows cannot be installed. Corruption or absence of BFE service can indicate security threats on the station.

If Dr.Web Agent for Windows installation attempt is failed with BFE error, you must perform the following actions:

1.Scan the station system using the CureNet! utility provided by Doctor Web company.

You can request the demo version (diagnostics but not curing) of the utility here: https://download.drweb.com/curenet/.

You can read the terms of use and the cost of the utility full version here: https://estore.drweb.com/utilities/.

2.Enable or restart BFE service. If you cannot restart BFE service or it is missing from the list of services, please contact Microsoft technical support.

3.Run Dr.Web Agent for Windows installer and perform the installation according to the general procedure given in the Installation Manual.

If the problem still remains, please contact the Doctor Web technical support service.