Appendix B. Technical Support

If you have a problem installing or using Doctor Web products, please try the following before contacting technical support:

1.Download and review the latest manuals and guides at https://download.drweb.com/doc/.

2.See the Frequently Asked Questions section at https://support.drweb.com/show_faq/.

3.Browse the official Doctor Web forum at https://forum.drweb.com/.

If you haven't found a solution to your problem, you can request direct assistance from Doctor Web technical support specialists. Please use one of the options below:

1.Fill out a web form in the appropriate section at https://support.drweb.com/.

2.Call +7 (495) 789-45-86 (for customers in Moscow) or 8-800-333-79-32 (a toll-free line for customers within Russia).

For information on regional and international offices of Doctor Web, please visit the official website at https://company.drweb.com/contacts/offices/.