Checking Installation

Dr.Web must be installed into the following folders:

In case Microsoft ISA Server is used:

•%ALLUSERSPROFILE%\Application Data\Doctor Web

•%PROGRAMFILES%\Common Files\Doctor Web

•%PROGRAMFILES%\DrWeb CMS for MSP

•%PROGRAMFILES%\Microsoft ISA Server\DrWeb for ISA and TMG

In case Microsoft Forefront TMG is used:

•%PROGRAMDATA%\Doctor Web

•%PROGRAMFILES%\DrWeb CMS for MSP

•%PROGRAMFILES%\Common Files\Doctor Web

•%PROGRAMFILES%\Microsoft Forefront Threat Management Gateway\DrWeb for ISA and TMG

Make sure that these folders have been created during installation and contain application files.

After that open the Windows Event Viewer and make sure that there are no errors associated with Dr.Web in it.

Finally, make sure that the following local services are started:

•Dr.Web CMS

•Dr.Web CMS Web Console

•Dr.Web for MSP Component Host

•Dr.Web for MSP Scanning Service

•Dr.Web for MSP Requests Queue

•Dr.Web Scanning Engine (DrWebEngine)

•Dr.Web SSM