Deleting cmstracedb Database

If necessary, you can delete the cmstracedb database located in the application installation folder %PROGRAMFILES%\DrWeb CMS for MSP:

1.Run the command-line tool with administrator rights.

2.Stop the application services in the following order:

net stop "Dr.Web SSM"

net stop "Dr.Web for MSP Scanning Service"

net stop "Dr.Web for MSP Components Host"

net stop "Dr.Web for MSP Requests Queue"

net stop "Dr.Web CMS Web Console"

net stop "Dr.Web CMS"

3.Remove the cmstracedb file located in the application installation folder %PROGRAMFILES%\DrWeb for CMS for MSP.

4.Start the application services in the following order:

net start "Dr.Web CMS" (please wait until this service is started before proceeding to the next step)

net start "Dr.Web SSM"

5.After starting the Dr.Web SSM service, make sure that it has started other application services.