Frequently Asked Questions

This section contains frequently asked questions with answers, descriptions of problems and ways to solve them along with additional information which may be useful during operation of Dr.Web.

What to do when errors occur?

Why some databases do not open?

Why is the Anti-spam component not working?

What should I do if the AMgr task crashes with an error?

How can I disable virus detection?

Which databases are not scanned for viruses?

How to configure the plug-in via a web interface?

Which files are updated by the Updater?

What replication types are there?