Code

Error

Description

1

Error on monitor channel

One of the components cannot connect with the configuration daemon Dr.Web ConfigD.

2

Operation is already in progress

Operation requested by the user is already in progress.

3

Operation is in pending state

Operation requested by the user is in a pending state (probably, network connection is currently being establishing or one of the application components is loading or initializing, which takes a long time).

4

Interrupted by user

Action is terminated by the user (probably, the action was taking too much time).

5

Operation canceled

Action is cancelled (probably, the action was taking too much time).

6

IPC connection terminated

Inter-process communication (IPC) connection with one of the components is terminated (most likely, the component shuts down because of the user command or being idle).

7

Invalid IPC message size

Message of an invalid size is received during the component inter-process communication (IPC).

8

Invalid IPC message format

Message of an invalid format is received during the component inter-process communication (IPC).

9

Not ready

Required action cannot be performed because the required component or device is not initialized yet.

10

Component is not installed

Some function of Dr.Web for macOS is not available because the corresponding component (performing this function) is not installed in the system.

11

Unexpected IPC message

Unexpected message is received during component inter-process communication (IPC).

12

IPC protocol violation

Protocol violation happens during component inter-process communication (IPC).

13

Subsystem state is unknown

Current state is not known for a certain subsystem that is a part of this software and is needed for carrying out the requested operation.

20

Path must be absolute

Absolute path to file or directory is required (beginning with root directory of the file system). Relative path is used now.

21

Not enough memory

Not enough memory to complete the required operation (for example, an attempt to open a large file).

22

IO error

An input/output (I/O) error has occurred (for example, the drive is not initialized yet or the partition of the file system is not available anymore).

23

No such file or directory

Specified object of the file system (file or directory) is missing. It was probably removed.

24

Access denied

Insufficient rights to access the specified object of the file system (file or directory).

25

Not a directory

Specified object of the file system is not a directory. Enter the path to the directory.

26

Data file corrupted

Requested data is corrupted.

27

File already exists

When attempting to create a file, another file with the same name is detected.

28

Read-only file system

When attempting to create or change an object of the file system (directory, file, or socket), it is detected that the file system is read-only.

29

Network error

Network error occurs (probably, a remote host stopped responding unexpectedly or the required connection failed).

30

Not a drive

Accessed input/output (I/O) device is not a drive.

31

Unexpected EOF

During data reading, the end of the file is reached unexpectedly.

32

File was changed

During the file scan, it is detected that the file was changed.

33

Not a regular file

During accessing an object of the file system, it is detected that it is not a regular file (that is, a directory, socket, or other object of the file system).

34

Name already in use

When attempting to create an object of the file system (directory, file, or socket), another object with the same name is detected.

35

Host is offline

Remote host is not available through the network.

36

Resource limit reached

The limit defined for the use of a certain resource has been reached.

37

Different mount points

An attempt to restore a file requires to move it between file system directories belonging to different mount points.

38

Unpacking error

Archive unpacking failed (it is probably password protected or corrupted).

40

Virus database corrupted

It is detected that virus databases are corrupted.

41

Non-supported virus database version

It is detected that current virus databases are meant for an earlier application version.

42

Empty virus database

Virus databases are empty.

43

Object cannot be cured

An attempt to apply the Cure action to an incurable object during threat neutralization.

44

Non-supported virus database combination

Current virus database combination is not supported.

45

Scan limit reached

When scanning an object, the specified limits have been reached (for example, the limit on the size of an unpacked file, on the nesting depth, and so on).

47

Authentication failed

Invalid user credentials are used for authentication.

48

Authorization failed

A user whose credentials are used for authorization does not have the required permissions.

49

Access token is invalid

One of the application components provides an invalid authorization token when attempting to access the operation that required elevated permissions.

60

Invalid argument

An invalid argument is used when attempting to run a command.

61

Invalid operation

An attempt to run an invalid command is detected.

62

Root access required

Only a user with root access can perform this action.

63

Not allowed in central protection mode

The required action can be performed only if the application operates in the standalone mode.

64

Non-supported OS

The application does not support the operating system installed on the host.

65

Feature not implemented

Required features of one of the components are not implemented in the current version of the application.

66

Unknown option

The configuration file contains parameters unknown or not supported in the current version of the application.

67

Unknown section

The configuration file contains sections unknown or not supported in the current version of the application.

68

Invalid option value

One of the parameters in the configuration file contains an invalid value.

69

Invalid state

The application or one of the components is in an invalid state to complete the required operation.

70

Only one value allowed

One of the parameters in the configuration file contains a list of values instead of a single value.

71

Tag value is invalid

Invalid tag detected in one of the sections in the configuration file with a name containing a unique tag identifier.

80

Record not found

The accessed threat record is missing (probably, another application component processed the threat).

81

Record is in process now

The accessed threat record is being processed by another application component.

82

File has already been quarantined

When attempting to move the file with the detected threat to quarantine, it was detected that the file is already in quarantine (most likely, another application component processed the threat).

89

Cannot backup before update

An attempt to make a backup copy of the files before downloading updates from the update server failed.

90

Invalid DRL file

An integrity violation of one of the files with the list of update servers is detected.

91

Invalid LST file

An integrity violation of the file containing the list of updated virus databases is detected.

92

Invalid compressed file

An integrity violation of the downloaded file containing updates is detected.

93

Proxy authentication error

Application fails to connect to update servers using the proxy server specified in preferences.

94

No update servers available

Application fails to connect to any of update servers.

95

Invalid key file format

Key file format is violated.

96

License is expired

Current license is expired.

97

Network operation timed out

Network operation timed out.

98

Invalid checksum

Checksum of the downloaded file containing updates is invalid.

99

Invalid demo key file

Current demo key file is invalid (for example, it was received from another computer).

100

License key file is blocked

Current license is blocked (probably, the license agreement conditions on using Dr.Web were violated).

101

Invalid license

Current license is meant for another product or does not allow operation of the installed product components.

102

Invalid configuration

One of the application components cannot be in operation because of incorrect configuration preferences.

104

Invalid executable file

One of the application components cannot run due to incorrect path or corrupted execution file contents.

105

Virus-Finding Engine is not available

A file of Dr.Web Virus-Finding Engine required for threat detection is missing or unavailable.

106

No virus databases

Virus databases are missing.

107

Process terminated by signal

A component shuts down (probably, because of the user command or being idle).

108

Unexpected process termination

A component unexpectedly shuts down because of a failure.

109

Incompatible software detected

An application component cannot be in operation because incompatible software is detected. This software interrupts correct component operation.

110

Invalid VadeRetro library

A file of VadeRetro anti-spam library is missing, unavailable or corrupted. It is necessary for email scanning.

112

Databases of web resource categories

Databases of web resource categories are missing.

113

Kernel module for SpIDer Guard is not available

The kernel module required for SpIDer Guard operation is missing.

117

SpIDer Gate is not available

SpIDer Gate component required for scanning network connections is missing.

118

MailD is not available

SpIDer Mail component required for scanning email is missing.

119

Scanning Engine is not available

Cannot scan files as Scanning Engine component is missing or failed to start. This module is used for searching malicious objects.

120

Scanner is not available

Cannot scan files as the Scanner component used for this feature is missing.

121

ESAgent is not available

The ESAgent component is missing. This component is necessary to connect to the central protection server.

122

Firewall is not available

Cannot control network connections as the Firewall component is missing or failed to start. This module is used to redirect connections.

123

Network Checker is not available

Cannot control network connections as the Network Checker component is missing or failed to start. The module is used to scan the downloaded files.

124

CloudD is not available

The CloudD component required for connection to Dr.Web Cloud service is missing.

125

Unexpected error

Unexpected error occurs in operation of one of the components.