In the General section, you can configure sound alerts, on-screen notifications, restore default preferences, and set up event logging for technical support.

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You do not have to enter your user name and the password to change general preferences. Preferences are automatically changed for all Mac users.
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This menu allows you to configure notifications only if you run macOS 10.14 or earlier versions. In later Mac versions, configure notifications in the System Preferences menu of your Mac.
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Notifications
Dr.Web uses macOS system notifications to display messages on detected and neutralized threats or errors in the operation of components.
To disable notifications
1.In the main window, click .
2.In the Preferences window, select the General section.
3.Clear the Enable notifications check box. |
Sound alerts
Dr.Web uses sound alerts to notify you about detected, neutralized, and removed threats.
To disable sound alerts
1.In the main window, click .
2.In the Preferences window, select the General section.
3.Clear the Use sound alerts check box. |
Restoring default preferences
If you experience any difficulties with Dr.Web operation after changing application preferences, you can restore defaults. At that, all your changes of preferences will be lost.
To restore default preferences
1.In the main window, click .
2.In the Preferences window, select the General section.
3.If preferences are unavailable, unlock them. To do that, click at the bottom and enter your user name and password.
4.Click Restore Defaults.
5.Click Restore to confirm restoring default application preferences. |
Configuring event logging
Enable event logging to be able to generate reports for technical support.
To enable event logging
1.In the main window, click .
2.In the Preferences window, select the General section.
3.If preferences are unavailable, unlock them. To do that, click at the bottom and enter your user name and password.
4.Check the Enable logging check box.
You can also configure how Dr.Web events will be classified in the logs, thus configuring which information will show in your report for the technical support team.
To configure the classification for Dr.Web module event log
1.In the main window, click .
2.In the Preferences window, select the General section.
3.If preferences are unavailable, unlock them. To do that, click at the bottom and enter your user name and password.
4.Check the Enable logging check box.
5.Click Configure.
6.Select the required classification for each module.
7.Click Save.
You can configure event classification for the following modules and products:
•ConfigD
•SpIDer Guard
•ScanningEngine
•FileCheck
•Firewall
•GateD
•NetCheck
•UrlCheck
•Dr.Web for MacOS
•Updater
•Dr.Web Agent
In the table below, see available event classifications and their descriptions.
Classification
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Description
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DEBUG
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The most detailed event description for debugging. The report will contain all messages that may help troubleshoot.
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INFO
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The report will contain all messages, including those about normal system operation, start of scheduled tasks, start and shutdown of services, processes, and user actions.
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NOTICE
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The report will contain all error messages, notifications, and warnings.
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WARNING
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The report will contain all error messages and warnings.
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ERROR
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The report will contain only error messages.
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Full Disk Access
To Enable Full Disk Access
For macOS 12.0 and earlier versions
1.Go to Apple menu .
2.Click System Preferences.
3.If preferences are unavailable, unlock them. To do that, click at the bottom and enter your user name and password.
4.Click Security & Privacy.
5.Click Privacy.
6.Click Full Disk Access.
7.Add Dr.Web components to the list of allowed ones.
8.Click Restart for the changes to take effect. |
For macOS 13.0 and later versions
1.In the main Dr.Web window, select .
2.In the Preferences window, select the General section.
3.Click Allow access.
4.In the Wizard that opens, click Open System Settings.
5.Click through the instructions in the Wizard until you see a Dr.Web icon.
6.Drag and drop the Dr.Web icon from the Wizard to the system settings section, which the Wizard refers to.
7.To confirm, enter your user name and password in the pop-up.
8.Click Quit & Reopen for the changes to take effect.

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If the Allow access button is greyed out, it means that full disk access is already allowed.
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