To install Dr.Web
1.Download the installation file at https://download.drweb.com/mac/.
2.Run the installation file.
3.Click Install Dr.Web.
4.Click Next. The installation process starts.
5.Enter your account password and click Install Helper.
6.If System Extension Blocked message appears, enable system extensions.
7.Dr.Web will be copied into the Applications folder and start automatically.
8.Enable Full Disk Access for Dr.Web.
To enable system extensions
For macOS 12.0 and earlier versions
1.Go to Apple menu 2.Click System Preferences. 3.Click Security & Privacy. 4.If preferences are unavailable, unlock them. To do that, click 5.Click Allow next to the message about blocking Doctor Web Ltd.’s system software.
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at the bottom and enter your user name and password.
1.Go to Apple menu 2.Click System Settings. 3.Click Privacy & Security. 4.In this section, scroll down to the phrase Some system software requires your attention before it can be used and click Details. 5.To unlock settings, enter your user name and password in the pop-up. 6.Turn on the toggles next to Dr.Web components and click ОК. |
For macOS 15.0 and later versions
1.Go to Apple menu 2.Click System Settings. 3.Go to General and select Login Items & Extensions. 4.In the Extensions subsection scroll down to Endpoint Security Extensions and click 5.Turn on the Dr.Web Spider toggle and click ОК. 6.In the Extensions subsection scroll down to Network Extensions and click 7.Turn on the Dr.Web Firewall toggle and click Done. |
next to it.To Enable Full Disk Access
For macOS 12.0 and earlier versions
1.Go to Apple menu 2.Click System Preferences. 3.If preferences are unavailable, unlock them. To do that, click 4.Click Security & Privacy. 5.Click Privacy. 6.Click Full Disk Access. 7.Add Dr.Web components to the list of allowed ones. 8.Click Restart for the changes to take effect. |
For macOS 13.0 and later versions
1.In the main Dr.Web window, select 2.In the Preferences window, select the General section. 3.Click Allow access. 4.In the Wizard that opens, click Open System Settings. 5.Click through the instructions in the Wizard until you see a Dr.Web icon. 6.Drag and drop the Dr.Web icon from the Wizard to the system settings section, which the Wizard refers to. 7.To confirm, enter your user name and password in the pop-up. 8.Click Quit & Reopen for the changes to take effect.
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.After the installation, the Dr.Web icon 
appears in the top macOS ribbon. It opens the Dr.Web.
When opened for the first time, Dr.Web updates the virus databases to the current state. After that, Dr.Web updates virus databases every 30 minutes. You can change the frequency of updates.
Dr.Web is compatible with computers running the supported version of macOS. Please update your operating system.
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To install Dr.Web, you need about 2 GB of disk space.
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Dr.Web is not compatible with other anti-virus software, including its own earlier versions. You also cannot install two versions of Dr.Web on one Mac. Installing two anti-virus applications on one computer may lead to a system crash and loss of important data. This is why you should uninstall the previous Dr.Web version or other anti-virus installed on your Mac. See how to uninstall third-party anti-virus software in the reference materials or on the official websites of the corresponding applications. |
Contact Doctor Web technical support |
1.Find the Dr.Web Uninstallation application using Finder and run it.
2.Enter your user name and password.
3.Dr.Web will be uninstalled from the Applications folder.
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During uninstallation of Dr.Web, the key and configuration files, as well as the application preferences file are not removed from your Mac.
Do not use third-party applications to uninstall Dr.Web. It may lead to incomplete uninstallation of the application. |
If the application is not uninstalled completely, you can uninstall it manually.
Run the following commands in Terminal one by one:
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