User rights are regulated by the license purchased on the Doctor Web website or through authorized partners. The license allows you to take advantage of all product features during the whole period. User rights are set in accordance with the License agreement , the conditions of which users accept during the program installation.
A unique serial number corresponds to each license, and a special file that regulates Dr.Web operation in accordance with license parameters is stored on the local computer. This file is called a key file. For details on the key file see the Key file section.
License activation methods
You can activate your license in one of the following ways:
•during the installation via the Installation Wizard,
•at any moment after the installation via the License Manager,
•on the official Doctor Web website at https://products.drweb.com/register/.
License activation via the Registration Wizard is available using the key file only. License activation via the License Manager is available using the serial number or the key file.
For the detailed information on license activation, refer to the Activation using serial number and Activation using key file sections.
If you have questions on licensing, read the FAQ section on Doctor Web website.
Possible questions
How to transfer a license to another computer?
You are entitled to transfer your license for commercial use using the key file or serial number.
To transfer a license to another computer
•using the serial number:
1.Copy the serial number from the computer of license origin.
2.Remove Dr.Web from the computer of license origin or activate another license on this computer.
3.Activate the current license on the target computer. To do this, use the License Manager after the installation (see Activation using serial number).
•using the key file:
1.Copy the key file from the computer of origin. By default, the key file is stored in the Dr.Web installation folder and has the .key extension.
2.Remove Dr.Web from the computer of license origin or activate another license on this computer.
3.Activate the current license on the target computer. To do this, use the Registration Wizard during the product installation or the License Manager after the product is installed (see Activation Using Key File). |
I forgot the registration email. How can I restore it?
If you forget the email address, specified during registration, you should address to Dr.Web technical support at https://support.drweb.com.
If you make a request from an email address that differs from the one to which your license is registered, a technical support specialist may ask you to provide a photo or scan copy of the license certificate, payment receipt, an online store letter and other documents proving your license ownership.
|
How can I change the registration email?
Why are some components missing in my product?
•Not all the components, that are included in your license, were installed.
To enable missing components
1.Go to Windows Control Panel, click Programs.
2.In the list of installed programs, select the line with the program name.
3.Click Change button, Uninstall/Change Wizard launches.
4.Select the Change components option.
5.Select the components you want to enable from the list of components and click Apply.
Other option is to run the installation file drweb-12.0-av-win-server.exe. Select the Change components option in the open window. Go to step 5.
|
|
|
|