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To install Dr.Web, the user should have administrative privileges. |
Installation in wizard mode
At any installation step, before the Wizard starts copying files to your computer, you can do the following:
•Return to the previous step by clicking Back.
•Go to the next step by clicking Next.
•Abort installation by clicking Exit.
To install Dr.Web
1.Run the installation package drweb_avdesk_windows_<station name>.exe received from the provider.
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If any anti-virus software is installed on the computer, the Installation Wizard attempts to remove it before starting the installation. If the attempt fails, you need to remove the current anti-virus software manually. |
The window of Dr.Web Installation Wizard opens.
Figure 1. Installation Wizard
Read the license agreement. To continue installation, you need to accept its terms. Click Next.
2.In the next window, specify the full path to the public key (drwcsd.pub) or to the certificate with .pem extension residing on your computer.
Figure 2. Public key or certificate specification
3.If needed, you can adjust parameters of connection to the centralized protection server. To do that, click the corresponding link. The Connection parameters window opens.
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It is strongly recommended that you do not change the parameters without approval of your provider.
For details on parameters for connection to the centralized protection server, contact the provider. |
Figure 3. Centralized protection server connection parameters
In the Centralized protection server field, you can specify the network address of the server, from which Dr.Web is to be installed. By default, this field is filled in with parameters of the server on which the installation file has been created. To search for active servers and to specify searching parameters, click the Find button.
To enable manual authorization on the server, enable the corresponding check box. After that, specify the following authorization parameters:
•Station ID—the identifier of the workstation on server;
•Password—the password to access the server.
In this case, the workstation does not require manual approval of the administrator to get access to the server.
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When installing Dr.Web using the installation file created in Dr.Web Control Center, the Station ID and Password entry fields are filled in automatically if you have selected the manual authorization option. |
From the Compression and Encryption drop-down lists, select the required modes of transferring traffic between the server and Dr.Web.
To save the changes, click OK. This will return you to the previous window.
Click Next. The Installation Wizard starts to establish the server connection.
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If the attempt to establish connection fails, follow the link to check network parameters and/or try to connect to the server again by clicking the corresponding button. |
4.At this step, you are prompted to connect to Dr.Web cloud services that allow anti-virus components to use the newest information which is stored and updated on Doctor Web servers.
Figure 4. Connecting to Dr.Web Cloud
Select an option and click Next.
5.In the next window, you will be offered to install Install Dr.Web Firewall.
Figure 5. Dr.Web Firewall installation
Select the check box if needed, and click Next.
6.After the connection is established, the window opens notifying you that the product is ready to be installed. To start installation with the default parameters, click Install.
Figure 6. Ready for installation
To select components you want to install, specify the installation path, and configure other settings, click Installation parameters. The option is meant for experienced users.
7.If you have selected Install at the previous step, go to the description of step 9. Otherwise, the Installation parameters window opens.
Figure 7. Installation parameters
•On the Components tab, Dr.Web components to be installed are listed. Select the check boxes next to those components that you want to install. By default, all components, except for Dr.Web Firewall, are selected.
•On Installation path tab you can specify the installation folder for Dr.Web. By default, it is installed into the Dr.Web folder in the Program Files folder on the system disk. To change the installation path, click Browse and specify the required folder.
•On Advanced options tab you can configure additional installation settings.
Figure 8. Installation parameters advanced options
To save the changes, click OK. This will return you to the previous window.
Click Install.
8.Installation of Dr.Web starts. No user action is required.
9.Once the installation is completed, you are prompted to restart the computer. Click Restart now.
Installation via the command line
To start the installation of Dr.Web in the background mode, enter the executable file name and specify necessary parameters. For example, background installation of Dr.Web starts upon the execution of the following command:
drweb_avdesk_windows_<station name>.exe /silent yes
The full list of command-line parameters can be found in Appendix A.
BFE service error while installing Dr.Web
Several Dr.Web components require the BFE (Base Filtering Engine Service) running. In case this service is absent or damaged, the installation of Dr.Web will not be possible. The damage or the absence of BFE service may indicate the presence of security threats on your computer.
If the attempt of Dr.Web installation has ended with error, do the following:
1.Scan workstation system using CureIt! 
(for individuals) or CureNet! utility (for legal entities) by Doctor Web.
You can check the terms of use and the price of the full version of this utility here: https://estore.drweb.com/utilities/.
2.Restore BFE service. To do this, you can use the Windows firewall recovery utility for Windows 7 and later. On Windows Server operating systems enable or restart BFE service manually. If you cannot restart BFE service or it is missing from the list of services, please contact Microsoft technical support .
3.Run Dr.Web Installation Wizard and perform the installation according the instruction described above.
If the problem continues to appear, address to Doctor Web technical support.