Threats in System Applications

Applications installed in the system area can in some cases perform functions that are typical for malware. Therefore, Dr.Web may identify such applications as threats.

For system applications, as well as for any installed application, the Move to quarantine option is not available.

If a system application can be safely deleted or cured, the corresponding option is available for it in the full version of Dr.Web if your device is rooted.

If a system application cannot be safely deleted, the Delete option is not available, but you can use the following guidelines:

Stop the application from the device settings: open Settings > Applications and select the application detected as a threat. Then tap Stop on the application information screen.

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Repeat this action every time after you restart your device.

Stop the application from the device settings: open Settings > Applications and select the application detected as a threat. Then tap Disable.

If a custom operating system (ROM) is installed on the device, you can restore the official software of your device manufacturer by yourself or in a service center.

If you use official software of the device manufacturer, try to contact the vendor for more information on this application.

If your device is rooted, you can try deleting the problem application using specialized utilities.

To disable notifications about threats in system applications that cannot be safely deleted, select the System applications check box in Settings > General settings.