Resolving BFE Errors during Dr.Web Agent for Windows Installation

Some components of Dr.Web Anti-virus for Windows require the Base Filtering Engine (BFE) service to be running. If this service is missing or corrupted, Dr.Web Agent for Windows cannot be installed. Corruption or absence of the BFE service can indicate security threats on the station.

If the attempt to install Dr.Web Agent for Windows fails with a BFE error, please perform the following actions:

1.Scan the station system using the CureNet! utility provided by Doctor Web company.

You can request the demo version of the utility (which is used to diagnose, but not to cure) here: https://download.drweb.com/curenet/.

You can read the terms of use and the cost of the full version of the utility here: https://estore.drweb.com/utilities/.

2.Enable or restart the BFE service. If you cannot restart the BFE service or it is missing from the list of services, please contact Microsoft technical support.

3.Run the Dr.Web Agent for Windows installer and perform the installation according to the general procedure given in the Installation Manual.

If the problem persists, please contact Doctor Web technical support.