9.2. Manual Updating of the Dr.Web ESS Components

 

Before updating Dr.Web ESS and its components, ensure availability of your Internet connection.

Check that the Internet Protocol is properly configured and DNS server settings are specified correctly.

 

Checking for Updates

To check for updates of Dr.Web ESS products on the updates server

1.Select the Administration item in the main menu and click Repository state in the control menu.

2.In the opened window information about all components are listed, also last revision date and its current state is specified. Click Check for updates.

3.If the checked component is outdated, it will be updated automatically during the check. Products are updated according to the settings of the repository (read p. Introduction and further).

4.After the check updated components will have current date in the Last revision since column.

Updating the Software

To update the software of an anti-virus station through the Dr.Web Control Center

1.Select the Network item in the main menu, then click the name of the station or group in the hierarchical list.

2.In the toolbar, click Managing Components. In the opened submenu select the necessary forced update mode:

Update failed components instructs to reset the error state and update only those components that failed at the previous update;

Update all components instructs to force the update of all components, including those updated successfully.

 

After forced update of all components, two reboots of a station required. Follow the Agent instructions.

 

The same operation can be carried out with the help of Enterprise Agent.

To update the software of an anti-virus station through the Dr.Web Enterprise Agent

1.Permit the user of the given workstation to change the local policy (for information on how to do it, read p. Setting Users’ Permissions).

2.On the context menu of the Agent icon, select Re-sync now.

3.On the opened submenu, select

Only failed components, if you want to update only those components the updating of which was failed and to reset the error state,

All components, if you want to launch updating of the failed components as well as other components.

Critical Updating Error

In case of a critical error occurs during the operation of Dr.Web Enterprise Agent

1.Initiate a forced update of the workstation (see p. Manual Updating of the Dr.Web ESS Components).

2.Through logs of the Agent and the updater stored on the workstation investigate the cause of the error. By default both log files (drwagntd.log and drwupgrade.log) reside in the logs subfolder of the Agent installation folder.

3.Remove the cause of the error.

4.Run a forced update of the workstation again.