Pausing and Canceling Subscription

If you use the subscription-based license, you can pause your subscription for a set period of time or cancel the subscription using Google Play.

Pausing and Canceling Subscription

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The subscription will be paused at the end of the current billing period. The license will be valid until the subscription is paused.

To pause your subscription

1.Open the Google Play application.

2.Tap your Google profile icon in the top-right corner of the screen.

3.Select Payments & subscriptions > Subscriptions.

4.Select Family Security in the subscription list.

5.On the Manage subscription screen select Pause payments.

6.Set the time period to pause payments.

7.Confirm that you want to pause the subscription.

You can resume your subscription at any moment before the end of the set time period to pause payments.

To resume your subscription

1.Open the Google Play application.

2.Tap your Google profile icon in the top-right corner of the screen.

3.Select Payments & subscriptions > Subscriptions.

4.Select Family Security in the subscription list.

5.On the Manage subscription screen select Resume.

6.Confirm that you want to resume payments.

Canceling your subscription

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When you uninstall Family Security, your subscription won't cancel.

 

After you cancel your subscription, the license will be valid until the end of the current billing period.

To cancel your subscription

1.Open the Google Play application.

2.Tap your Google profile icon in the top-right corner of the screen.

3.Select Payments & subscriptions > Subscriptions.

4.Select Family Security in the subscription list.

5.On the Manage subscription screen select Cancel subscription.

6.On the Would you rather pause your subscription? screen, tap No.

7.On the What's making you cancel? screen, select any option and tap Continue.

8.On the Cancel subscription? screen, tap Cancel subscription.