If you forget your Family Security account password, you can reset it.
To reset your password
1.On the login screen tap Forgot Password? or, if you are already logged in, open Menu 
, choose Account > Change password and tap Forgot Password?.
2.Enter the email address you used when creating the account and tap Continue. If you are already logged in, you don’t need to enter your email. If you’ve lost access to this email, tap Another option to use the recovery email address you added via account settings.
3.To send the code to email you used when creating the account, tap Send. If you did not get the code, tap Resend. The first code becomes invalid as soon as you request another one.
4.You will receive an email with a confirmation code. Enter the code and tap Continue.
|
Code is valid for 1 hour. If you don’t enter it within this time, you will have to request it again. |
5.Enter a new password and tap Save.