Technical Support

If you should have any problems with product installation or running, consider the following options before contacting technical support:

•see the latest description and manual versions at https://download.drweb.com/doc/;

•read the frequently asked questions section at https://support.drweb.com/show_faq/;

•visit Dr Web forums at https://forum.drweb.com/index.php.

If you couldn’t find a solution to your problem, you can contact Dr Web technical support using the following ways:

•fill in a web form in the corresponding section at https://support.drweb.ru/fixit;

•call +7 (495) 789-45-86 (for customers in Moscow) or 8-800-333-7932 (a toll-free line for customers within Russia).

For information about Dr Web regional and international offices, please visit our official website at https://company.drweb.com/contacts/offices/.