Technical Support

If you encounter any issues installing or using our products, please use the following options before requesting technical support:

Download and review the latest manuals and guides at https://download.drweb.com/doc/.

Read the frequently asked questions at https://support.drweb.com/show_faq/.

Browse the Dr.Web official forum at https://forum.drweb.com/index.php.

If you have not found solution for your problem, request direct assistance from the Doctor Web technical support one of the following ways:

Fill in a web form in the corresponding section at https://support.drweb.com/fixit.

Call +7 (495) 789-45-86 in Moscow.

Refer to the official website at https://company.drweb.com/contacts/offices/ for details on Doctor Web regional and international offices.