Viewing the List of Incidents

The Incidents section allows you to view the list of events connected with anti-virus and Anti-spam triggering for the specified period of time. You can also view basic information about these events (see Figure 16).

Figure 16. Incidents

Viewing incidents information

The following information is displayed for each incident in the list:

•Date and time

•Name of the object related to the incident

•Source and recipient

•Type of the threat

•Performed action

•protocol

•Name of the applied profile

You can configure the display parameters of the list of incidents:

1.Right-click the header of the list and click Select columns in the right-click menu.

2.Select the items to display in the list.

Managing the list of incidents

1.You can specify the time period to review the incidents. Enter the start and the end date of the interval and click Refresh.

2.You can use filters and filter the incidents according to certain criteria to customize the way information about them is displayed. Select the filter type in the Filter list, enter the desired value in the Mask field, then click Apply.

3.You can save the list of incidents as a text file. To do so, click Export. Select format to save the file in and click OK. You can save the list in HTML or TSV (Tab Separated Values) format.

4.To sort the incidents list according to different criteria, click the title of the corresponding column.

5.To update the list of incidents manually, click Refresh. The list gets updated each time you start the Dr.Web Administrator Web Console and open the Incidents section. It may take some time to refresh the list. To stop the refreshing process, for example, if you entered wrong filtering parameters, click Cancel.