In order for the Family Security app to work properly on Oppo devices, change the following settings:
Autostart allows to start application processes right after the device is turned on. It is necessary for continuous protection of the family members’ devices.
•Lock Family Security in the background
Running in the background allows the app to keep running even if it is not active. It is necessary for continuous protection of the family members’ devices.
•Allow running in the background if you have the Security center app on your device
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The instructions provided in these sections may not fully correspond to some devices as settings may vary on different device models and OS versions. In case of inconsistencies, please refer to the user manual provided by your device manufacturer. If this does not solve your problem, please contact our technical support. |
1.In your device settings, open the App management.
2.Select the Family Security app.
3.Allow autostart.
To lock Family Security in the background
1.Open recent apps.
2.Tap the lock icon next to the Family Security app.
To allow running in the background
1.Open the Security Center application.
2.Select Privacy permissions > Startup manager.
3.Grant Family Security the permission to work in the background.