Log

The log lists changes made in the task in the order they occurred.

To open a log

1.Select the respective task in the task list.

2.In the top right corner of the page, click  Log.

The log entries are presented in a table format. Each entry contains the following information:

•action,

•date,

•source/initiator: user or system,

•description.

To view an entry, click  next to it.

Actions in a log

The logged events are presented in a table format. The following actions are recorded in a log:

•Actions related to tasks:

•creating,

•editing,

•expert support request—specifies an URL of the request page, request ID, and serial number of the redeemed expert support certificate.

•Actions related to reports:

•uploading,

•renaming,

•analyzing,

•deleting,

•downloading.

•Actions related to filters:

•adding of a new filter,

•editing,

•saving,

•deleting.

•File recognition error (an error text is displayed in a pop-up window).

•Actions related to a FixIt! tool:

•successfully created (the tool script is displayed in a pop-up window),

•failed to create (the error text is displayed in a pop-up window),

•analyzing tool created,

•tool downloaded.

•Report data analysis:

•downloading the artifacts collected by a tool according to selected actions,

•artifact archive downloading.

•Actions related to widgets:

•creating,

•editing,

•removal,

•adding to the Widgets tab,

•removing from the Widgets tab.

You can sort the table data in descending/ascending order by clicking in the column of the table containing the data you want the table to be sorted by.

Filter and search

You can filter the log contents and search through them.

The parameters that can be filtered by are:

•date,

•source/initiator,

•action.

To set a filter for a log

1.Click  above the table.

2.Select the parameter to filter the data by.

3.If you selected Source/Initiator or Action:

•Select the check boxes next to the values of interest and click Add.

If you selected Date:

•Select the dates of interest. To set a time period, click the start date and drag the cursor to the end date. Then click Apply.

You can select only one parameter for a filter. Set multiple filters to filter the log by multiple parameters simultaneously.

To search through a log

1.Enter your query into the  Search field above the table. Search is executed dynamically as you type.

2.Left-click outside the search field or press the Enter key to lock the query.

Search and filtering apply to the data currently displayed in the table. If you set a filter or search across the log for the second time, the second operation will be applied to the results of the previous one.

Log update and download

To update a log, click Refresh in the top right corner of the log page.

To download a log, click  Download on the log page. The log is saved as a file with the .log extension. You can open it using any text editor.