In order for the Dr.Web app to work properly on Xiaomi devices, change the following settings:
Autostart allows the app to start its processes right after the device startup. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-Theft, Parental Control, and Firewall.
•Allow running in the background
Running in the background allows the app to keep running even if it is not active. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-Theft, Parental Control, and Firewall.
•Lock Dr.Web in the background
Running in the background allows the app to keep running even if it is not active. It is necessary for constant anti-virus protection and for the following advanced components to work as expected: Call and SMS filter, URL filter, Anti-Theft, Parental Control, and Firewall.
•Allow pop-up windows if Anti-Theft or Parental Control is enabled.
Anti-Theft and Parental Control use pop-up windows in the background to restrict access to a single app or the whole device.
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Settings and their location may vary on different device models and OS versions. If the instruction does not solve your problem, please contact our technical support. |
1.In your device settings, select Apps.
2.Select Dr.Web on the list of apps.
3.Allow autostart.
To allow running in the background
1.In your device settings, select Apps.
2.Select Dr.Web on the list of apps.
3.Select the Battery saver setting.
4.Tap No restrictions.
To lock Dr.Web in the background
1.Open recent apps.
2.Tap the lock icon by the Dr.Web app.
Some OS versions also allow you to lock apps in the background via the pre-installed Security app:
1.In the Security app, open the Boost speed section.
2.Tap the settings icon 
in the top right-hand corner.
3.Tap Lock apps.
4.Find Dr.Web on the list of apps.
5.Use the toggle button to the right of Dr.Web to lock the app in the background.
1.In your device settings, select Apps.
2.Select Dr.Web on the list of apps.
3.Select Other permissions.
4.In the list of permissions, enable displaying pop-up windows in the background.