In order for the Family Security app to work properly on Asus devices, proceed as follows:
•Allow running in the background
Running in the background allows the app to keep running even if it is not active. It is necessary for continuous protection of the family members’ devices.
Autostart allows to start application processes right after the device is turned on. It is necessary for continuous protection of the family members’ devices.
|
The instructions provided in these sections may not fully correspond to some devices as settings may vary on different device models and OS versions. In case of inconsistencies, please refer to the user manual provided by your device manufacturer. If this does not solve your problem, please contact our technical support. |
To allow running in the background
1.In the Mobile manager app, open Settings.
2.Disable the Clean up in suspend settings.
1.In your device settings, open the Autostart manager.
2.Allow autostart for the Family Security app.