Upgrading to a New Product Version |
•Upgrading by Installing a Universal Package •Upgrading from the Repository •Restoring Connection to a Centralized Protection Server
Your version of Dr.Web Mail Security Suite must be upgraded in the same way Dr.Web Mail Security Suite was installed. •If the version of Dr.Web Mail Security Suite to be updated was installed from the repository, upgrading to a new version must be done from the repository. •If the version of Dr.Web Mail Security Suite to be updated was installed from a universal package, you should install another universal package that contains a new version of Dr.Web Mail Security Suite.
If you cannot update Dr.Web Mail Security Suite the way you installed it initially, uninstall your current version and then install a new version of Dr.Web Mail Security Suite using any convenient method. Installation and uninstallation procedures for previous Dr.Web Mail Security Suite versions are the same as the installation and uninstallation procedures described in this manual. For additional information, refer to the Administrator Manual for your current version of Dr.Web Mail Security Suite. If the version of Dr.Web Mail Security Suite to be updated operates in centralized protection mode, it is recommended that you save the address of the centralized protection server to which Dr.Web Mail Security Suite is connected. In addition, it is recommended that you save the server certificate file. In case of any difficulties with finding out the parameters of the current connection, refer to the Administrator Manual for the installed version of Dr.Web Mail Security Suite and to the administrator of your anti-virus network. Upgrading by Installing a Universal Package Install Dr.Web Mail Security Suite of a new version from a universal package. If an automatic update is impossible, during the installation of the new version you will be prompted to automatically remove the installed components of the old version of Dr.Web Mail Security Suite.
To upgrade your current version of Dr.Web Mail Security Suite installed from the repository of Doctor Web 1.Uninstall the current version of Dr.Web Mail Security Suite. 2.Change the repository in use (switch from the package repository of your current version to the package repository of the new version). 3.Install the new version of Dr.Web Mail Security Suite from the repository.
Regardless of the selected method to upgrade Dr.Web Mail Security Suite, your current key file will be automatically transferred to a proper location required for the new version.
If the valid license key file was lost, contact the technical support. Restoring Connection to a Centralized Protection Server If possible, your connection to a centralized protection server will be restored automatically after the upgrade (if Dr.Web Mail Security Suite to be upgraded was connected to the centralized protection server). In case the connection has not been automatically restored, to reestablish the connection of the upgraded version of Dr.Web Mail Security Suite to the anti-virus network, run the command:
In case of any issues with the connection process, contact the administrator of your anti-virus network. |